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HG series configuration software

Issue saving files with NV4 1.9.1 Messages in this topic - RSS

Barry
Barry
Posts: 161

2/13/2019
Hi

One of my customers has reported a problem saving files with NV4 1.9.1

This is a clean installation on a new laptop, NV4 won't save any files it just locks up and can only be closed from Task Manager, this is a 64bit machine on Windows 10 with all updates.

We've tried removing and reinstalling the program including deleting the complete 'IDEC' folder structure that is in the Program Files (X86) folder.

Any ideas?

Barry
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