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4.3" to 12.1" Operator Interface with all the advance functions.

HG3G lost Ethernet Comm? Messages in this topic - RSS

Huntxtrm
Huntxtrm
Posts: 102

7/4/2019
I have an HG3G, that seems to have lost its Ethernet Communications. I have tried several different cables, and tried connecting to different things. Like a plc, and also directly to a PC. Ran the Communications test in the startup menu. Usb Passes, when I have it connected. But, ethernet fails, when connected? Could I have lost the ethernet in the HMI? I have downloaded the newest firmware to it. Still no go. It was working before, same configuration. then it just quit? Don't really know what else was involved? Maybe it was caused by a firmware upgrade? Any ideas? Ideas how to fix it? My normal setup is a the HMI to a switch, PLC to a switch, PC to the switch. Has worked flawlessly until now.
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Huntxtrm
Huntxtrm
Posts: 102

7/8/2019
going to call tech support today on this. If I get a fix, I will post it for others.
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Shane
Shane
Moderator
Posts: 306

7/11/2019
Did you ever make any progress on this issue?
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Huntxtrm
Huntxtrm
Posts: 102

7/12/2019
Not yet, i still havent had a chance to call tech support while in front of it.
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Huntxtrm
Huntxtrm
Posts: 102

7/19/2019
Got it! Thanks to Idec Support. I overlooked one very imprtant digit. The network id on my PC! Ips where on different networks. I have overlooked that before, I am sure I will again! Lol
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Shane
Shane
Moderator
Posts: 306

7/19/2019
Way to go Idec support!
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